In the Priority section – Competitors, we show a graph of how often you are found together with your competitors in combination with the number of times you are preferred or your competitor is preferred. We also show on question-level where the urgency to improve is highest in this section.

In the Priority section – CX Priorities, you can first select two websites (for example your own and your believed biggest competitor, your “website to beat”) and then you see the difference in score on question level on all CX-themes.

Updated on May 28, 2021

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