In the market overview, we present your online sales performance compared to the competition in your market’s customer journey in 3 sub tabs. In just a glance, you’ll see your digital performance compared to your competitors.
The Market Overview: this tab shows you the Bubble Chart with digital sales indicators Conversion, Preference and Findability. In just a glance, you’ll see your digital performance compared to your competitors on these three indicators.
Digital Sales Score: this tab shows the Digital Sales Score ranking of the entire market. The Digital Sales Score is The Digital Sales Score reflects the online performance and effectiveness. Which website is the number 1 in selling the product? To a large extent, the Digital Sales Score is based on Findability, and Conversion rate (Preference/ Findability).
The Digital CX Score: This score reflects the entire experience on the website and is based on questions around the themes Look & Feel, Product Offer, and Brand. The score is based on a weighted mean of these themes.