Using the Sales Dashboard

In the Preference section, we show the % of people who choose a specific supplier as their number 1 to...

In the Order Process tab, we ask consumers what they think of the order funnel at the websites they assessed....

The Net Promoter Score (NPS), is an important indicator of customer satisfaction and customer loyalty. Respondents are asked to indicate...

Respondents are selected using certain selection criteria. Age, Education Level, and Gender are the three most common ones but in...

The WUA Digital Sales Model forms the basis of every customer experience survey WUA carries out. From Findability to Preference:...